Return & Refund Policy
We offer a 30-day FULL REFUND AND EXCHANGE policy, ensuring your satisfaction.
Instructions for Returns:
- Send an email to support@monument-jewellery.dk Include your order number and request a return form.
- Print and complete our return form. Please make sure to provide your email and order number.
- Place the completed form along with the jewelry inside the shipping package. Please return your jewelry piece in its original packaging.
- Ship the package to the address indicated on our return form.
You can always contact us for any return question at mail@monument-jewelry.com
Please note: The 30 day period starts on the day you received your package. The request for refund/exchange must be notified to us no later than 30 days after the delivery. For a full refund, the condition of the jewelry must be as you received it.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns for sale items, gift cards or giveaways.
Warranty
There is a 2 year warranty on products according to the Danish Sales Law.